Your happiness with your artwork means everything to us!

If you're not completely delighted with your purchase for any reason, we're here to help make it right. Your joy matters to us!

 

Return Eligibility

We accept returns within 14 days of delivery

Items must be unused and in original packaging

Original shipping costs are non-refundable

Customer is responsible for return shipping costs

 

Damaged Items

Please photograph any damage to packaging upon receipt and before opening.

Contact us within 48 hours of delivery if your item arrives damaged

Include photos of the damage in your email

Replacement or full refund will be provided for items damaged in transit.

 

Return Process

Email lynsay@lynsaygreenart.co.uk Here to initiate a return

Include your order number and reason for return

Wait for return authorization and shipping instructions

Package item securely in original packaging

Ship to provided address with full tracking

Keep proof of postage

Refund will be processed within 7 days of receiving return

 

Non-Returnable Items

Custom or personalized artwork

Commissions

Digital products

 

Refunds

Original payment method will be refunded

Processing time: 5-10 business days after receipt of return

All Shipping costs are non-refundable

Return shipping costs are the customers responsibility

 

For any questions about shipping or returns, please contact Lynsay Green Art via the contact form HERE